terms and conditions

By using our service, you agree to the following terms and conditions:

1. All agreed labour is chargeable and non-refundable. We reserve the right to charge a minimum £25 diagnosis fee.
2. OSCS will endeavour to fix the problems reported to us but cannot guarantee this.
3. Although very rare, OSCS cannot be held responsible for any loss of data. It is the customer’s responsibility to back up data before booking in a repair
4. OSCS hardware repairs carry a 90 day warranty on repair components.
5. OSCS software repairs carry a 30 day warranty, if the customer has issues and returns their device within 30 days then we will do our best to rectify the issues free of charge however, additional charges may apply. 
6. It is the customer’s responsibility to insure their equipment against theft whilst in the possession of OSCS, we cannot be held responsible for any loss or consequential expense.
7. Equipment will be disposed of if not collected with-in 60 days of the customer being informed it is ready to collect and no compensation will be provided.