To continue to support the community as we all rely heavily on our technology currently, we will continue to operate tech support and repairs from the store in Upper Beeding.
Customers wont be able to enter the store but we can continue to provide our services, in line with government advice, with a ‘click and collect’ style arrangement.
We wont be able to serve passing trade but if you can ring us on 01903 816 116, we can get you booked in on our system so that a swift and safe dropoff/ collection can be made to the store at an agreed time slot. Social distancing and disinfecting will be adhered to so as to continue as a Covid-safe operation.
For those who are self-isolating or sheltering, please get in touch and we can help with local collection.
We are working with a limited team and if it’s anything like the last lockdown, there will be pressure on supply chains and delivery services so please bear with us,
WE WILL GET THROUGH THIS!
CALLOUTS & TUITION
Technical help, from the comfort of your own home, starting at just £45
a personal service
We know that sometimes it’s just not possible for you to bring your computer to us. You may be worried about pulling out all of the wires, and not knowing where to put them back?
Sometimes the hardware is too bulky or heavy to move, perhaps its an issue with something that’s in your house, such as router/ Wi-Fi problems. This is where a callout can help to accurately and quickly solve those problems.
We have performed many callouts over the years to those provide a personal, tailored service to meet your needs.
Below we’ve listed some of our most common reasons for a callout
Wi-Fi/ Internet connectivity
Without internet, our technology suddenly becomes a lot less useful! We have restored this vital connection for many people and it continues to be a frequent cause for a callout.
We find it much easier and quicker to resolve these pesky email problems when we can sit down in person with the customer instead of a phone call or email. This issue is an ideal candidate for a callout!
We will be the first to admit that printers can be troublesome little beasts! Taming these beasts are one of our most common reasons for a home visit
Storage And Backup
Reached your storage limit? You’re not alone.
Whether it’s cloud storage or physical backups, we’ve got you covered. We also sell hard-drives & USB storage for those choosing physical backups.
Logins and Passwords
With all these logins, passwords and security codes, it’s not uncommon to be locked out of your own accounts. We can provide sustainable solutions for remembering passwords to keep you safe.
Tutorials and Guidance
We’ve helped many people over the years understand their technology better. We aim to help you get the most out of your device and reduce those tech-related headaches for you!
THE local computer sPECIALIST
Typically just a few minutes on the phone, a quick visit in store or an email is all we need to get you started. Once we know a few details, we can arrange one of our engineers to visit as soon as possible, usually within a matter of days.